My bankai will not move when i use it

i have mastered shikai.. as i have bankai

also when i click with bankai on it moves my char
then when i press the keys to move the bankai trail
it only makes a single trail come above it... and does not move at all

muffin tried helping to no avail.. so i need higher level help
cheers

Sashou, Hoshi

ive made a new account for my new name so now its sorted
for which profile my char is

o yea i remember you

its good you got it sorted out...

nahhh i meant i got my profile on this sorted.... not the the fact that my bankai is bugged haha